Amelia HallRunning a business in Vancouver is the dream, right? Not until you’re at Kit’s Cafe and your system decides to drop dead right before an all-important client Zoom call. Don’t say experience isn’t the best teacher!
An IT company for your Vancouver business is literally your lifeline. With the right partner, you can sit back and relax and maybe sneak out for a quick sushi lunch as your partners do all the hard work.
Out of all the IT companies we’ve come across and researched, these are the only ones that stood out. So if you want services that are as reliable as a July sunny day, check these out!
How much do IT services cost in Vancouver?
The cost of IT services in Vancouver ranges from $100 to $250 per user per month. Cost may also depend on service packages, custom setup, and long-term support costs.
1. Dyrand Systems
Location: 1168 Hamilton St #320
Contact: +16044084415
Opening Hours: Monday – Friday: 8:00 AM – 5:00 PM
With Dyran Systems, one of our favorite features is their pod-based system. Each business is assigned a dedicated help desk team. This ensures 24/7 support, especially for Microsoft 365 services.
Another noteworthy offering is their cybersecurity solutions. In particular, they offer services such as regular security audits, backup planning, and threat analysis. We find this sufficient for businesses of all sizes.
For clients looking into cost savings, their cloud services are a solid option. As we’ve calculated, businesses can save up to 20% in costs compared to traditional IT setups. It’s also much more flexible, as cloud options are better for scalability.
Their co-managed IT support is also a big help, especially for companies that are still growing. This offering enables them to get the extra manpower they need, as well as specialized insight without fully outsourcing.
The biggest downside, though, is that clients encountered access control issues after terminating services. This may be a deal-breaker for companies that don’t want to be locked in a long-term partnership.
Efficient and excellent work
“The problem on this one, was that we messed up internally. Bad communication, whatever. Stuff happens. So now the pressure is on to make sure an account is activated and ready to go for first thing next morning. Dyrand made our priorities their priorities. They got things done for us in a hurry and that is truly appreciated. Not just they, but particularly Deborah and Efrain stick handled things into the net and made the play. Thanks for that!”
Gig Calendar | Google Review
Quick and efficient service
“In taking over our IT needs, Dyrand has been very thorough and professional.
Quick, efficient service. Took the time to work through the issue and completely solve it in one session.”
Jeffery Chapman | Google Reviews
2. Revotech Networks
Location: 401 W Georgia St #1500
Contact: +16049902799
Opening Hours: Open 24 hours
Revotech’s managed IT services stood out to us for their flexibility and accessibility. Some of the features we liked include an easy-to-use client portal and direct phone access for urgent support. These are both essential for real-time responses.
One of their major strengths is their proactive support model. They achieve this through solid preventative measures. These measures include a structured onboarding process, risk assessment, and real-time infrastructure monitoring.
If there’s an offering we particularly liked, it’s their Remote Monitoring Management (RMM) setups. This enables smooth software deployment and patching, without disrupting in-office operations.
As for cybersecurity, we find it a highly commendable option too. Clients we spoke with mentioned training sessions and phishing simulations. This is a great starting point for companies handling sensitive data.
The only area where some companies wanted improvement was in the onboarding timeline. There were occasional delays during initial setup, though the quality of service was never questioned, as it was solid.
Quick to respond
“I appreciate the quick response we receive from Revotech each time. Having both the online portal to submit tickets or just calling directly is very helpful. The techs have always been easy to work with and give simple and clear instructions.”
Bruno Figueiredo| Google Review
Highly reliable and responsive
“It’s awesome seeing a local business like Revotech Networks thrive. Chris, John and their entire team put their hearts into their work, and it clearly pays off. They’re highly reliable and responsive, and take great care in handling any of our IT issues, no matter how small. Their great reputation is well-deserved.”
Moustapha Seblani | Google Reviews
3. Cloud Collective IT Managed Services
Location: 610 Granville St Unit 607
Contact: +16042392174
Opening Hours: Monday – Friday: 8:30 AM – 5:00 PM
Our team was impressed by Cloud Collective’s team-based approach to support. Rather than relying on individual technicians, they build institutional memory through shared documentation and collaborative services.
As for customer support, we liked that they offer 3 different tiers for their helpdesks (this includes both remote and on-site assistance). The clients we interviewed all agreed that they’re quick with diagnostics and resolutions.
Cybersecurity is another strong suit. Cloud Collective provides next-generation endpoint protection, immutable backups, and dark-web monitoring. For clients of all sizes, this proactive approach is perfect to protect sensitive data.
Additional services include managed firewalls, software licensing, and vendor management – all coordinated through a single point of contact. This makes it easy for companies to scale up without vendor crawling.
We also wish their rates were more transparent, and their onboarding is a bit faster. Nonetheless, we find them a valuable partner for smooth integration and overall dependability, especially for those who are just starting out.
Great service and support
“Jeff helped us to set up New Pcs at our office. Great service and support . Thank you for all ongoing support.”
New West | Google Review
Very professional and supportive
“The team at Cloud Collective have been great to work with; we have very few issues with our network and when we do, they’re generally managed quickly and professionally. The team is very helpful in planning our IT needs, managing cyber security and working as supportive partners to our business. Highly recommend.”
Kyle Hyndman | Google Reviews
4. Technikel Solutions LTD
Location: 177, 171 Esplanade W
Contact: +16042106051
Opening Hours: Monday – Friday: 8:30 AM – 5:00 PM
Technikel’s services are reliable and comprehensive, especially their managed IT offering. These include 24/7 secure monitoring, patch management, and help desk support.
What makes them a more compelling choice is that they offer an IT health check and a secure visibility scan. This helps clients see system gaps first before committing financially.
Teknikel also impressed us with their cybersecurity expertise. Their solutions include real-time monitoring, data encryption, and firewall management. The one we appreciate the most is that they offer employee training to prevent breaches.
As proof of credibility, clients told us that they noticed reduced malware and phishing issues.
For businesses, we find their cloud and VoIP services dependable for remote work capabilities. Plus, the cloud storage is robust and easily accessible anywhere. This helps clients scale up but still remain cost-efficient.
The major downside, though, is that they have limited availability for new clients. Due to this, onboarding can take longer than expected. However, for long-term benefits, we see them as a good choice.
Made a large positive impact
“The service we have received from Technikel has been a breath of fresh air. We made the switchover in May 2022, and it has made a large positive impact on our business. We’ve switched from reactive to proactive in terms of projects and planning for the future. This feels like a true partnership where our best interests are always considered.”
Chad Nehring | Google Review
Great technical knowledge
“Great technical knowledge, quick and responsive service and really great to deal with. The team are all very professional and happy to help.
10/10 would recommend.”
Geoff Petrie | Google Reviews
5. MSP Corp West
Location: 355 Burrard St Suite 990
Contact: +18889763852
Opening Hours: Open 24 hours
What we particularly liked about MSP Corp West is its Microsoft endorsement. Their team has solid knowledge of Azure environments, enabling seamless migration from legacy systems to scalable cloud platforms.
Following this, the clients we interviewed appreciated their training programs and user support for Microsoft 365 and Power BI. They have Azure-certified consultants too, who handle everything from VM migration to multi-site synchronization.
In addition, their end-to-end managed IT services also deserved praise. Their range of offerings is varied. They offer 24/7 monitoring, patch management, helpdesk support, and infrastructure planning.
In short, they’re ideal for companies of all sizes.
Customer support is also a major win. They have multiple locations across Canada, plus they have bilingual support available. This makes them an accessible choice for clients who prefer face-to-face interactions.
Unfortunately, we did hear complaints about poor internal management, which affected client performance. This is likely due to an acquisition move made by the company, although this issue appears to be isolated.
Straightforward and knowledgeable
“Offered our group unique, straightforward lessons that went beyond the basics of Power BI. The instructor was knowledgeable and was able to answer any questions we had.”
Bryan Cowden | Google Review
Always goes the extra mile
“Softlanding has been an incredible partner for our business. Their team is knowledgeable, responsive, and always goes the extra mile to ensure our needs are met—it’s been a game-changer for our IT strategy!”
Victor Velychko | Google Reviews
