Ava GabouryTell me why every time I order a package, it takes a week, an investigation, and the reluctant confession of a neighbour who’s been enjoying my package for weeks to discover where it is!
After too many “send back to seller” and missing-package experiences, I’d had enough. I pitched this article to our editor and got clearance to do my research on all the best courier services in Vancouver.
I went looking for courier services that wouldn’t just promise me the world but would actually deliver it (and not to the mouth of my neighbour’s dog). Here’s my list of all the best courier services in Vancouver that’ll make sure you get your package on time.
| How much does it cost to use courier services in Vancouver? Expect to spend at least $3 for same day delivery courier packages in Vancouver. However, this price is just an estimate. The price will vary depending on if its an air freight courier package, car delivery, and more. |
How We Chose
1. Swyft Courier
Address: 1009 Expo Blvd, Vancouver, BC V6Z 2V9, Canada
Contact Details: +1 778-251-5771
Operating Hours: Monday to Sunday – 9 AM to 6 PM
Website: Swyft Courier
Swyft Courier is a courier service that aligns with urgency, and luckily for me, budgets. From my firsthand experience with Swyft Courier, I can verify that their speed and reliability aren’t myths.
They’ve delivered my packages on time, sometimes even before the expected date (which almost never happens, BTW). And when I’ve sent a few packages to friends, their user-friendly online platform has made booking and tracking deliveries hassle-free.
Not to mention, their flat-rate VIP Business pricing and customer service is the cherry on top. Plus, they take extra good care of those specialised packages—bubble wrap, foam inserts and crates (if you need them).
However, I will say it would’ve been nice if they at least had a guarantee of pick-up time when picking up packages from my doorstep.
Pros
- Super fast and reliable delivery
- Excellent customer service
- Hassle-free booking and tracking
Cons
- Lack of a guaranteed pick-up time
Customer Reviews
Wish everyone can experience this level of service like I did
“Mark is a LEGEND, the service he provided is what I strive to provide in my business with every transaction. This gentleman went so far above and beyond that they should cast him as the next Buzz Lightyear in the next Toy Story movie. You can’t even call this customer service because that would be an inaccurate definition, as it is defined by Oxford dictionary. I’m even contemplating naming my first born Mark, regardless if its a boy or girl, and I’m single at the time of this review. I might even fire myself and hire Mark because of how competent he is. I salute you sir, and wish everyone can experience this level of service like I did on this blessed day.”
– Safi Amiri Google Review
Delivery was prompt, the package arrived in perfect condition
“Exceptional service! My experience with Swyft Courier was fantastic from start to finish. The delivery was prompt, the package arrived in perfect condition, and the driver was courteous and professional. I highly recommend for anyone looking for reliable and efficient delivery services in Richmond.”
– Digital Spark Lab Google Review
2. EEKO 3PL
Address: 509 Richards St, Vancouver, BC V6B 2Z6, Canada
Contact Details: +1 604-688-9500
Operating Hours: Monday to Friday – 7:30 AM to 4:30 PM
Website: EEKO 3PL
A friend of mine who’s a small business owner told me that choosing EEkO 3PL for their local Vancouver deliveries was a game-changer. So I spoke to a few of their courier drivers and got package status reports from my friend to see what all the jazz was about.
To be honest, their drivers’ genuine grasp of Vancouver’s unpredictable streets and traffic snarls had me for a minute. Something about their navigation skills gets your package exactly where it needs to go—in your hands.
And their same-day delivery option has been a lifesaver more than once, especially when my friend had last-minute business orders. Plus, being able to track their deliveries in real-time took a load off her mind.
However, from what I was told, there have been a couple of times when demand peaked, and my friend sensed they were stretching to meet it, leading to slight delays. And their specialized touch means a slightly higher price tag at times compared to the bigger courier services.
Pros
- Amazing local navigation
- Same-day delivery
- Real-time tracking
Cons
- Slight delays during peak demand
- Tends to be pricier than larger services
Customer Reviews
Great job at showing maximum effort, service quality and understanding
“The EEKO team from my personal experience has always done a great job at showing maximum effort, service quality and understanding when providing their services. Ryan D. especially has always gone above and beyond when trying to help the customer especially for tasks that come down to the wire at times in terms of speed, efficiency and clarity at all stages of the business day, which is always greatly appreciated from a business!”
Always come on time and no packages have ever gone missing
“I am the shipping manager for a Keto store and we’ve used them for months to take our packages to the Vancouver airport for us. They always come on time, and no packages have ever gone missing. Very happy with their service and their drivers and customer service is excellent. Highly recommend for any of your local shipping needs!”
– Jenna Bee, Google Reviews
3. TR Courier
Contact Details: +1 778-251-5771
Operating Hours: Monday to Sunday – 9 Am to 6 PM
Website: TR Courier
I’ve worked with my fair share of courier services, but TR Courier stood out for their personal touch. I spoke directly with their team—they took the time to understand my needs and were upfront about what they could deliver.
Their drivers know Vancouver like the backs of their hands, ensuring deliveries are on time, which is a lifesaver. Plus, they treat fragile items like treasure, which says a lot.
Yes, they might not have all the bells and whistles in their tech department, and I’ve noticed their tracking system isn’t top-notch. But honestly, their competitive pricing and the effort they put into making deliveries smooth more than make up for it.
Just a heads up though: their response time can lag a bit during the crazy hours, and if you’re looking to ship beyond the Vancouver area, they might not be your go-to.
Pros
- Personal touch with a direct line
- Timely deliveries
- Takes extra care with fragile items
- Competitive pricing
Cons
- Less-than-impressive tracking system
- Potentially delayed communication
- Not ideal for shipping further afield
Customer Reviews
The team at TR Courier are extremely professional
“The team at TR Courier are extremely professional. We needed cake and flower delivered to my brother’s small engagement event, they went beyond and found us the best local shops which was exactly what we wanted. They have a complete delivery system with tracking and notification so we knew exactly when we should be expecting the delivery. Most importantly it was done on time. Huge thanks to them and would recommend their service for anyone”
– HT tsang Google Review
The customer service I received at TR courier was exceptional
“Would give 6 star if I can, the customer service I received at TR courier was exceptional. My family has a meal delivery business and we were unable to continue delivering due to personal issues. We reached out to TR courier to take over and all the operations became much smoother and we now have time to expand our business. Thank you we no longer need to deliver ourselves, will continue on using your service.”
– Walter Sze Google Review
4. Chaparex Express INC
Address: 761 Lonsdale Ave, North Vancouver, BC V7M 2G9, Canada
Contact Details: +1 604-726-9696
Operating Hours: Tuesday to Thursday – 10 AM to 3:30 PM
Website: Chaparex Express INC
My friend, an avid online shopper and occasional sender of gifts, told me Chaparex is a courier service that ticks all the boxes. So I had to reach out to their customer service once, and the prompt, friendly response earned them a place on my list.
Additionally, observing the team at Chaparex myself, I got to say their spot on with their on-the-dot delivery times and the mint condition that their parcels arrive in. (As mentioned by a few of their customers.)
And their online tracking system? My friend mentioned it’s a breeze to use. He’s always up to speed with where his parcels are, eliminating any usual shipping anxieties.
However, I noticed their rates are a notch up compared to others, and they could expand their service reach.
Pros
- Prompt and friendly customer service
- Reliable on-the-dot delivery times
- Parcels always arrive in perfect condition
- User-friendly online tracking system
Cons
- Rates are high
- Limited service reach
Customer Reviews
Service was fast and smooth
“They are professional and they provide a good service. Staff and manager are nice.
The service was fast and smooth. They are sometimes not pro active enough so make sure to follow up.
They have a good customer service and will help accordingly. Prices are reasonable but not cheap.”
– Mohammadreza Behnejad Google Review
The staff are so friendly and caring
“My experience with Chaparex is for both passport extension and police certificate (criminal record check). The staff are so friendly and caring. They provide their clients with complete information about the processes and they are available to answer all related questions. I am so satisfied with their service and strongly recommend everyone to connect them for their immigration needs. Also special thanks to one of the staff called ALI who is so understanding and kind hearted. He is so caring and supportive and provides the client with the best service.
Thanks to this reliable Company.”
– Sun Shine Google Review
5. PenguinPickUp
Address: 1823 Robson St, Vancouver, BC V6G 1E4, Canada
Contact Details: +1 647-694-5041
Operating Hours:
- Monday to Friday – 10 AM to 7 PM
- Saturday – 10 AM to 6 PM
- Sunday – 10 AM to 5 PM
Website: PenguinPickUp
Penguin Pickup’s multiple locations around town are a timesaver for anyone who needs the convenience of sending and picking up packages on the go.
Their platform is another highlight—super user-friendly. It’s easy to see where your package is, who’s bringing it, and even slap a label on return stuff without breaking a sweat. They cover the big carriers, so consolidating parcels goes pretty smoothly.
That said, their PenguinPickUp monthly plans can be a tad bit costly—not everyone has the budget for them. And reaching out to their customer service can feel like sending a note in a bottle at times.
But all this aside, considering the convenience and ease Penguin Pickup offers, their delivery courier services are worth a try.
Pros
- Multiple locations
- Tracking and returns are a breeze
- Supports major carriers for consolidation
Cons
- Monthly plans might be expensive
- Slow customer service
Customer Reviews
Super helpful and professional and went the extra mile
“I had some issues collecting an order, so gave them a phone call. They were super helpful and professional and went the extra mile to hold the order a few extra days so it would not be returned to sender. I am very pleased and will no doubt work again with them.”
– Montse Oliver, Google Reviews
Friendly and fast pick up
“Joanne and Helen top notch! Friendly and fast pick up. I was carrying my fort load to my car and turned around and they were behind me carrying the rest unexpectedly! So helpful and earlier they offered me a dolly. Use them, they deserve your business. You can also ship your ikea stuff here for very affordable rates.”
– Britney J Google Review
